Frequently asked questions
Everything you need to know before getting started on Mwrd.
- Is Mwrd free for buyers?
- Yes. Buyers pay nothing — no subscription, no setup fees. Mwrd earns a small margin from suppliers on completed orders.
- How fast can I get quotes?
- Average quote turnaround on Mwrd is under 24 hours. Catalog items can be quoted same-day.
- Are suppliers verified?
- Every supplier on Mwrd is verified for active CR (Commercial Registration) and VAT certificate before being allowed to quote.
- Are invoices ZATCA-compliant?
- Yes. Quotes and invoices on Mwrd show VAT separately and follow the ZATCA e-invoicing format used by Saudi tax authorities.
- How does payment work?
- Today buyers pay via verified bank transfer with proof-of-payment workflow. Online payment via Mada and Apple Pay (Moyasar) is rolling out.
- Which categories does Mwrd cover?
- Office supplies, IT hardware, construction and MEP materials, industrial spares, cleaning and hospitality consumables, and custom RFQs for anything else.